Abacus Technology is seeking a Systems/Network Technician to provide technical support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB.  This is a full-time position.

• Provide Tier 1 enterprise IT help desk technical support to deployed users.
• Troubleshoot and implement solutions to resolve incidents and problems on supported systems/network infrastructure, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.
• Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
• Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
• Operate NOSC network intrusion devices and information assurance tools.
• Provide LAN support and WAN Enterprise support.
• Support meetings/briefings, training, and create and maintain documentation as needed.

3+ years experience in systems and network support.  Associate’s degree in a related field.  Additional years of experience may be substituted for degree requirements.  Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II).  Must be CCNA certified.  Must hold the ITIL v3 or v4 Foundations certification or be able to obtain the certification within 60 days of hire.  Must have experience with Microsoft Windows server installation, Active Directory, storage, performance management, and server maintenance.  Experience with firewall administration.  Experience supporting DoD projects.  Must have strong communication skills and be able to interact professionally within all levels of an organization.  Must be able to travel occasionally to provide TDY support.  Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled