Abacus Technology is seeking a PC Technician to provide desktop and end user support within the Department of State. This is a full-time position.
2+ years experience in a help desk or technical support role. Associate’s degree in Computer Science, Information Systems, Telecommunications, or related field. Must be Security+ CE certified (or hold an equivalent certification in compliance with DoD 8570/8140 IAT Level II). Hands-on experience with Microsoft Windows 10, Active Directory, and MS Office 2016. In-depth knowledge of operating systems, applications, printers, and PC hardware. Solid customer service skills, including good communication and the ability to demonstrate professionalism. Strong customer service and communication skills required; verbal and written. Able to lift up to 50lbs. Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Understanding and appreciation for information security within systems and user devices. Must be a US citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
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