Abacus Technology is seeking a Communication Systems Engineer to provide technical support in the areas of communications, software, and network engineering for the HQ Air Mobility Command Surgeon General Medical IT Services program at Scott AFB. This is a full-time position.
Provide communications engineering services that provide optimal technical solutions early in the planning and design phases, meet essential mission requirements, and that identify and mitigate potential risks. Specify, design, implement, test, integrate, and support requirements for Air Force IT infrastructure to meet mission requirements and regulatory constraints. Review designs for engineering accuracy, technical adequacy, and compliance with applicable standards. Provide engineering solutions for accuracy, completeness, scope and compliance with applicable standards. Meet with project managers and users to solicit project requirements. Provide communication installation and maintenance management support for medical IT networks. Install and maintain network hardware, software and peripheral equipment in support of the medical IT infrastructure. Provide technical and management support for future efforts to transition to new technologies and platforms.
Perform full life cycle management including requirements, design, and documentation, coding, and testing of new or existing software. Define and recommend system enhancements and solutions, review schedules and make recommendations to the COR, and design and recommend Commercial Off-the-Shelf (COTS) or custom solutions to satisfy user requirements. Evaluate COTS and other solutions to support applications, automated information technology, and other special equipment requirements. Integrate current and new/upgraded IT systems and applications. Provide software application training for Government and contractor key technical personnel, functional help desk personnel, trainers, testers, and others as designated by the COR for each release. Support the customer by providing recommendations, installation and maintenance of remote devices, supporting communication requirements to include WLAN, Video, Voice Over Internet Protocol (VOIP) broadcasting capabilities, and peripheral equipment in a continually changing communications environment. Provide network engineering and infrastructure recommendations to the COR for approval.
Configure internal switches. Manage and configure servers. Monitor network performance and report performance of network uptime, network latency, and other data. Maintain LAN security. Maintain the network tape backup, functional and file servers and network monitoring equipment. Perform network diagnostics and respond to results, such as network latency issues. Maintain connectivity to the NIPRNET and SIPRNET. Maintain LAN software to include medical-unique applications and future applications/software. Identify equipment in need of replacement and provide technical solutions. Research solutions that are compatible with and meet all AF network interconnectivity standards. Manage and troubleshoot connectivity issues with the NOSC, NCC, all Scott AFB communications agencies, AF and DoD Agencies. Act as the main POC for the base Communications Squadron for the detection, identification and remediation of all network intrusions. Serve as technical advisor on working groups involving any communications/IT issues. Act as primary liaison with other base communications agencies, DoD, AF, and civilian agencies on all network-related issues. Provide LAN management and infrastructure support. Maintain the integrity of LAN security and monitor remote access. Perform system administration, operation, and maintenance. Install, operate, and maintain various server operating systems (i.e., Windows Server and VMWare hosts). Support hardware platforms, for example, SUN, Dell, Compaq, Gateway, HP, and Micron in both server and workstation models including various RAID configurations. Provide backup and recovery operations for all centrally managed servers and critical data, utilizing criteria, equipment, and off- site facilities provided by the Government.
6+ years experience in IT systems support including systems, network, and communications engineering. Bachelor’s degree in a related field. Additional years of experience may be substituted for degree requirements. Must hold a certification in compliance with DoD 8570 requirements. Experience in all phases of the engineering lifecycle including: requirements; architecture; design; implementation; testing; and operations and maintenance. Thorough knowledge of routers, switches, and firewalls. Able to assess infrastructure, identify areas for improvement, and recommend solutions. Able to provide technical guidance and direction to system administrators and help desk technicians. Knowledge of server-side tools and technologies. Experience with network monitoring and management using an automated solution. Experience installing, configuring, and maintaining servers and desktops in an enterprise organization. Extensive experience with security as it pertains to network architecture, desktops, laptops, servers, firewalls, routers, and intrusion detection systems (IDS). Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner. Must be a US Citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.