Abacus Technology is seeking a Capacity Management Analyst to provide full life cycle system support for Shaw AFB. This is a full-time position.
Provide business capacity management, service capacity management and component capacity management, and capacity management reporting support for Enterprise and AOC networks and systems. Translate requirements and/or plans into capacity and performance requirements for services and IT infrastructure, and ensure that future capacity and performance needs can be fulfilled. Conduct feasibility studies and analyses, and communicate design considerations and guidance to project teams. Manage, control and predict the performance and capacity of operational services, including initiating proactive and reactive action to ensure that the performance and capacities of services meet targets. Correlate operational growth projections with historical trends/performance data to predict when a system can no longer meet defined operating targets. Manage, control and predict the performance, utilization and capacity of IT resources and individual IT network/system components (servers, switches, routers, infrastructure, etc.). Perform trend analysis of IT resources to ensure capacity of systems and infrastructure meet current and future operational requirements. Monitor and ensure IT networks/systems are configured to correctly and accurately transmit capacity-related statistics in accordance with capacity management standards. Perform analysis to identify capacity issues and their associated root causes, and provide upgrade/enhancement strategies and recommendations to 609 ACOMS and 609 EACOMS technical representatives. Provide data, information and metrics related to service and resource capacity, utilization and performance other technical staff, and 609 ACOMS and EACOMS technical representatives and leadership. Ensure IT network/system documentation is current, accurate and filed with the Configuration Manager (CM), as required by 609 ACOMS and 609 EACOMS technical representatives. Develop and maintain enterprise infrastructure models, including standards and guidelines for use across the enterprise. Provide monthly IT networks/systems capacity reviews and Capacity Management Report, to include issue tracking, resolution and escalation, as directed by the 609 ACOMS and 609 EACOMS technical representatives. Perform technical support and facilitate O&M activities as required.
2+ years experience in a systems support role. Bachelor’s degree in a related field desired. Must hold the following certifications: Security+, MCSA, and NetApp Certified Data Administrator. Extensive experience gathering and documenting business requirements. Experience with business and system analysis. Must be proficient in all aspects of the system life cycle and have an understanding of large-scale system development. Able to adapt to the customer environment and develop an understanding of the business. Able to analyze complex inputs and translate data into well-defined system requirements. Comfortable interacting heavily with clients and end users to assess current state of systems and architecture, as well as future needs. Familiar with MS Project for developing schedules and plans. Attitude, adaptability, and ability to learn are paramount. Strong written and verbal communication skills. Must be a US Citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.