Abacus Technology

  • Avaya Switch Technician

    Job Locations US-SC-Charleston
    Posted Date 4 weeks ago(10/25/2018 8:59 PM)
    Job ID
  • Overview

    Abacus Technology is seeking a Switch Technician to repair, replace, program, and maintain Avaya switches for the Joint Base Charleston.  This is a full-time position.


    Support work orders installing Cat 5e/6 and fiber cable runs with jacks/RJ45 connectors and end to end testing.  Support all fiber terminations and repair of broken fiber terminations.  Maintain daily maintenance of all switch activities to include moves, adds, changes, trunking, testing circuits, etc.  Utilize remote laptop to program VoIP phones at various buildings.  Work with Air Force on getting VLANs trunked to correct buildings for proper VoIP installation.  Work with Air Force in troubleshooting Cisco switch issues that may impair the VoIP phones.  Maintain various T1 circuits on South Annex.  Support all CMM voice setups to include Auto Attendants and sub attendants.  Install basic phones, Caller ID phones, digital phones-6416D+, 2420, 9408 and VoIP phones.  Splice copper and fiber cables to include all configurations of fiber patch panels.  Install G450 Media gateways to include all programming via Linux and all firmware upgrades needed to keep current.  Conduct firmware upgrades to various cards within the Avaya G650 cabinets to include but not limited to: TN2602 Crossfire VoIP, and IPSI IP controller boards.  Maintain Avaya CMM for both the weapons station and Air Base monitoring health of both servers and troubleshooting any issues that may arise.  Program call VDN’s and Call Vectors within the CM6 and troubleshoot any issues with the call Vectors. 


    3+ years experience providing inside plant support for telephone or telecommunication systems.  Must be Security+ certified.  Extensive experience with Avaya switches as well as related switch concepts.  Experience in telephony and cable systems architecture, integration techniques, and testing methods.  Able to analyze complexities of existing technology, understanding of maintenance and administration position testing applications, and be able to read, assess, and understand testing results.  May be required to crawl under/behind customer work environments to gain access networking equipment.  Must be a US citizen.  


    Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.




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