Abacus Technology is seeking a Network Technician to provide technical support and administration for an enterprise level network. This is a full-time position.
Determine user requirements and design specifications for computer networks. Plan and implement network upgrades. Design, test, and inspect the computer data communications systems including wide area networks (WANs), local area networks (LANs), and internets. Analyze and organize the corresponding hardware and software combined solutions through network modeling and planning. Adjust network sizes to meet volume or capacity demands. Communicate with customers, sales staff, or marketing staff to determine customer needs. Coordinate network operations, maintenance, repairs, or upgrades. Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas. Develop and implement solutions for network problems. Develop conceptual, logical, or physical network designs. Develop procedures to track and report network availability, reliability, capacity, or utilization. Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes. Evaluate network designs to determine if requirements are met efficiently and effectively. Monitor and analyze network performance and data input/output reports to detect problems, identify inefficient use of computer resources, or perform capacity planning. Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing. Prepare detailed network specifications, including diagrams, charts, equipment configurations, and recommended technologies. Research and test new or modified hardware or software products to determine performance and interoperability. Communicate with vendors to gather information about products, to alert them to future needs, to resolve problems, or to address system maintenance issues. Coordinate installation of new equipment. Coordinate network or design activities with designers of associated networks. Design, organize, and deliver product awareness, skills transfer, and product education sessions for staff and suppliers. Develop plans or budgets for network equipment replacement. Prepare design presentations and proposals for staff or customers. Utilize network computer-aided design (CAD) software packages to optimize network designs.
6+ years experience in network support and administration. Bachelor’s degree in a related field. Thorough knowledge of routers, switches, and firewalls. Able to assess infrastructure, identify areas for improvement, and recommend solutions. Able to provide technical guidance and direction to system administrators and help desk technicians. Knowledge of relevant server-side tools and technologies. Experience with network monitoring and management using an automated solution. Experience installing, configuring, and maintaining servers and desktops in an enterprise organization. Extensive experience with security as it pertains to network architecture, desktops, laptops, servers, firewalls, routers, and intrusion detection systems (IDS). Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner. Must be a US citizen and hold a current TS/SCI with CI Poly.
Applicants selected will be subject to a U.S. government security investigation and/or polygraph examination and must meet eligibility requirements for access to classified information.