Abacus Technology is seeking a VoIP Engineer to provide telephone and VoIP support for Seymour Johnson AFB. This is a full-time position.
Provide a broad range of telecommunication support services including: routine on-going and ad hoc telecommunication operations (i.e., Voice over Internet Protocol (VoIP) based phone system fax, voice mail, video conferencing, cellular, and paging); installation and maintenance work; design, configuration and installation and/or operation of all types of wide-area and premise telecommunications systems; and analysis, development, and implementation of telecommunications service and equipment. Configure, distribute, update, and troubleshoot mobile devices. Provide training to users as necessary.
5+ years experience providing telecommunications support for VoIP technologies. Must hold a minimum of the CCNA-Voice or CCNA-Collaborations certification and be able to obtain the CCNP-Collaborations certification after hire. Must have experience in a Cisco VoIP environment. Experience with Cisco Unified Communications Manager (CUCM) administration and Cisco Unity Connection (CUC). Must be highly motivated, a self-starter and customer oriented with ability to adapt quickly to a rapidly changing environment. Effective interpersonal and communication skills both written and verbal. Must be a US citizen.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.