Abacus Technology is seeking a Program Manager to lead and oversee a team providing technical and infrastructure support for a Federal government program. This is a full-time position.
Effectively manage a team providing network and infrastructure support to an enterprise-level network environment. Act as liaison between the contractor support team and the government management team performing all services covered under the contract. Maintain organizational, technical, and contractual authority over the program team to support the technical requirements of the customer and their end users. Develop and maintain business management policies and procedures for all task areas. Coordinate program activities including, but not limited to, cost estimating and reporting; financial oversight; subcontractor management; deliverable schedule and reports; and expenditure reports. Lead the risk management efforts for the program; conduct earned value analysis; and effect change management efforts for the program. Interact continually with the client to ensure expectations are met, present interim results, discuss concerns, and ensure total product/service satisfaction. Make recommendations to the client regarding future direction for the program. Manage and review task invoicing functions and resolve discrepancies as necessary.
10+ years experience in a project or program manager role for Federal government contracts. Bachelor’s degree in a related field; Master’s degree preferred. Project Management Professional (PMP) and/or ITIL certifications highly desirable. Experience managing a large IT and engineering team and performing project management functions according to the complete project life cycle. Must have a solid technical background including proven experience in hands-on technical roles throughout career. Knowledge of IT/network engineering standards and experience applying best practices such as ITIL, CMMI, ISO, etc. Familiarity with MS Project or similar management tool. Able to build an understanding of the organization’s goals and objectives. Strong leadership, communication, and interpersonal skills. Able to conduct and direct research into program issues as required. Comfortable presenting ideas in a professional manner utilizing user-friendly language. Proven analytical and problem-solving abilities. Exceptional customer service orientation. Proactive management style and the ability to manage customer and stakeholder expectations. Extensive experience working in a team-oriented, collaborative environment. Proven ability to understand the strategic and tactical approach to projects and handle multiple projects concurrently. Must be a US citizen.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.