Abacus Technology is seeking a Production Manager to serve as the general manager for an enterprise contract within the Intelligence Community. This is a full-time position.
DULUTH EIT SERVICES: Abacus Technology is hiring immediately for a recently-awarded large, long-term program. Full Scope Polygraph is required. Abacus has been selected as a subcontractor to provide regional enterprise IT services and devices to the end-user workforce of a large Government agency located across the Northeastern United States. IT Services include campus area networks and local area networks supporting end user desktop/laptop/tablet, phone, printers, copiers, and wireless devices. DULUTH interacts with a Global Service Desk and provides data and status for regional enterprise services.
Serve as the on-site general manager for an enterprise contract. Maintain overall responsibility for contractor performance, schedule, cost, and Government customer satisfaction of all contractual requirements. Manage all contractor employees. Support production tracking and reporting to the COTR. Respond to and implement Government requirements as directed by the COTR and serve as the primary interface with the COTR, track production metrics and reports, and ensure Contractor adherence to Government security requirements, policies, and procedures. Monitor overall workflow, quality, capacity, and timeliness. Recommend and implement corporate industry best business practices and positive customer referral (repeat business). Partner with the COTR to identify and remove impediments and inefficiencies in business processes to improve service delivery and maximize return on investment (ROI) through: increased efficiency, lower operational costs, and higher customer satisfaction. Participate in all strategic planning and CPI efforts.
5+ years experience in project management and the multimedia production field. Bachelor's degree in a related field. Project Management Professional (PMP) certification desired. Must have extensive experience in a media environment. Experience with strategic planning a plus. Experience with MS Project and Office Suite. Must have proven customer service experience. Able to work independently or as part of team and to interact professionally within all levels of an organization. Experience supporting Intelligence Community customers is desired. Must be a US citizen and hold an active/current TS/SCI with Full Scope Polygraph.
Applicants selected will be subject to a U.S. government security investigation and/or polygraph examination and must meet eligibility requirements for access to classified information.