Abacus Technology is seeking a Project Manager to oversee tier I operations support services for the Department of Homeland Security (DHS) OneNet program. This is a full-time position.
Oversee the Enterprise Operations Center Services. Oversee Enterprise Watch including providing situational awareness and serving as the central point of collecting and fusing information from all enterprise services. Oversee the OneNet Network Operations Center, which provides continuous monitoring, analysis, restoration, troubleshooting, escalation, coordination, and reporting of operational information concerning the core IT enterprise wide area network infrastructure.
7+ years experience in IT and a technical support role. Bachelor’s degree in a related field desired. DoD 8570 certification such as Security+ highly desirable. Experience in all phases of the engineering lifecycle including: requirements; architecture; design; implementation; testing; and operations and maintenance. Thorough knowledge of routers, switches, and firewalls. Able to assess infrastructure, identify areas for improvement, and recommend solutions. Able to provide technical guidance and direction to team members and lower level technicians. Knowledge of relevant server-side tools and technologies. Experience with network monitoring and management using an automated solution. Experience installing, configuring, and maintaining servers and desktops in an enterprise organization. Experience managing technical teams. Solid customer service and communication skills are critical as well as the ability and willingness to communicate effectively and appropriately in an empathetic and understanding manner. Previous experience supporting DHS highly desirable. Must be a US citizen.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.