Abacus Technology is seeking an Information Analyst to study the organization’s current computer systems and procedures and make recommendations for improvements. This is a full-time position at NASA Headquarters and local offsite facilities.
Provide direct liaison with end users to define and implement automated solutions to improve productivity and effectiveness. Act as a liaison between developers, systems analysts/programmers, and users located in a specialized area to ensure that information technology designs meet the needs of the end users within an organization. Evaluate and recommend standard hardware configuration; define specific hardware requirements, capacities, capabilities, etc., to meet user needs. Document product/service requirements and develop test procedures to ensure user requests are carried out. Maintain an inventory of company data for retrieval by authorized users for query and reporting purposes. Develop and implement training programs for users on personal computers and end user-oriented software packages.
Positions available at multiple experience levels including entry (0-2 years), intermediate (2-5 years), senior (5-11 years), specialist (11-16 years), and senior specialist (16+ years). Bachelor’s degree in a related field; Master’s or graduate degree may be substituted for 2 years of experience. Must have or be willing to attend training in the following areas: CMMI; cybersecurity and sensitive unclassified information awareness; IT security awareness; and NASA elevate privileges. Understanding of computer system principles, theories, and concepts. Able to provide solutions to a variety of IT problems. At the specialist and senior specialist levels, must be able to develop and manage complex solutions with minimal supervision or guidance and handle a wide degree of latitude. At the specialist level, capable of representing the organization as prime technical contact on contracts and projects. At the senior specialist level, able to serve as the organization spokesperson on projects and/or programs and act as an advisor to management and customers on advanced technical research studies. Solid communication skills are critical. Must be a US citizen and hold an active Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.