Abacus Technology is seeking a Continuous Process Improvement (CPI) Lead to support the integration of incoming and outprocessing of departing staff at NASA Headquarters. This is a full time position.
Support NASA’s goal to equip all employees with the necessary resources and assets to enable them to be productive on day one with NASA. Arrange and coordinate all IT assets, such as computers, user accounts and system access, ensuring delivery in advance of new employees’ start date. Inventory all IT assets issued to a departing employee and ensure proper disposition of the assets and termination in alignment with the employee’s termination date. Provide support in the onboarding and off-boarding activities of NASA Headquarters employees (civil servants, contractors, temporary workers, and remote users). Develop, improve, and manage processes for onboarding and offboarding. Perform an assessment of contractor, GFE, and government provided equipment, software, licenses, records, and other related artifacts and data to ensure awareness of onboarding and offboarding deficiencies, risks, and applicable mitigations. Perform process reviews and make recommendations for re-engineering to ensure seamless transitions for arriving and departing staff. Provide regular reporting for onboarding and offboarding staff activities.
5+ years experience with Federal Government onboarding and offboarding, including suitability, clearance, and related processes, regulations, and requirements. Bachelor’s degree in a related field. Experience developing, improving, and managing processes for onboarding and offboarding. Able to provide customer outreach and training related to onboarding and offboarding. Experience providing support to organizations and IT Points of Contact (ITPOCs) for onboarding and off-boarding processes, troubleshooting delays, and reporting. Experience implementing process improvements and re-engineering as defined by the government. Able to participate in Headquarters and Agency level working groups, providing input for continuous improvement of onboarding and off-boarding processes. Must be a US citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.